Joywrite's Privacy and Security Statement
Last updated March 2024
Introduction
This Privacy and Security Statement ("Statement") explains how Joywrite, Inc. ("Joywrite", "we", "us" or "our") collects, uses, and discloses information about you when you access or use our website, APIs, and any associated services (collectively, the "Services", "Software", or each "Site"). By using the Services, you consent to the practices described in this Statement.
Information Collection and Use:
We collect a variety of information from and about users of our Services, including:
- Information you provide directly to us, such as account registration details, user content, and communications with Joywrite;
- Information collected automatically through your use of the Services, such as IP address, device information, usage data, and cookies;
- Information obtained from third-party services connected to your Joywrite account.
We use this information to provide, maintain, and improve the Services; to develop and improve our AI models and services; to personalize user experiences and targeted advertising; and for other purposes described in this Statement or disclosed to you at the time of collection.
How We Use Your Information
We use the information we collect to provide, maintain, and improve the Services, to develop new products and services, and to protect Joywrite and our users. Specifically, we may use your information to:
- Provide and personalize the Services
- Communicate with you about the Services
- Monitor and analyze trends, usage, and activities in connection with the Services
- Detect, investigate and prevent fraudulent transactions and other illegal activities
- Personalize the advertisements you see on the Services and third-party platforms
We may create aggregated or de-identified data from your information for any purpose, including research and product development. This data cannot be used to identify you individually. If you do not wish to receive promotional e-mail messages from us, you can opt-out by sending us an e-mail at privacy@joywrite.ai asking to be omitted from future e-mail distributions.
Sharing and Disclosure
We may share your information in the following circumstances:
- With your consent or at your direction
- With service providers who perform services on our behalf
- With third parties for their own services and marketing purposes
- In connection with a merger, sale, or other corporate transaction involving Joywrite
- To comply with legal requirements, court orders, or government requests
- To protect the rights, property, and safety of Joywrite, our users, and the public
User content, including any personal information contained therein, may be used and shared as described in the Terms of Service. We may share user information with third-party service providers, business partners, and advertisers; in connection with a merger, sale, or other corporate transaction; and when we believe disclosure is necessary to comply with the law or protect the rights, property, or safety of Joywrite, our users, or the public. This type of disclosure only occurs in limited markets and California consumers may opt out of the sale of your personal information, where applicable, by us to third parties at any time. You may submit a request to opt-out by emailing us at ccpa-requests@joywrite.ai.
Data Security
We implement reasonable security measures designed to protect your information. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from the Services may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any information via the Internet.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you with the Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
You may update, correct or delete information about you at any time by logging into your account. If you wish to deactivate your account, please contact us, but note that we may retain certain information as required by law or for legitimate business purposes.
You may opt out of receiving promotional communications from us by following the instructions in those messages. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Children's Privacy
The Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.
International Data
Transfers Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there.
Updates to this Statement
We may amend this Privacy and Security Statement from time to time. We encourage you to revisit this page periodically to read the current version of this Statement in effect. If you have any concerns or questions about this Statement or if you would like to lodge a complaint, please contact privacy@joywrite.ai
Contact Us
If you have any questions or concerns about this Statement, please contact us by emailing us at privacy@joywrite.ai
or by writing to us at:
Joywrite. Attention: Legal Department, Privacy Statement Issues 548 Market St PMB 65101 San Francisco, California 94104-5401
This Statement has been designed to be accessible to people with disabilities. If you experience any difficulties accessing the information here, please contact us at accommodations@joywrite.ai.
